Access. Trusted Psychiatrists. Real Support.

When a veteran goes through the compensation process with the Department of Veterans’ Affairs they need to access psychiatrists who can assist them in completing the necessary assessments and reports. We have a skilled team who understand the mental health compensation process and can provide expert assistance.

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Our team provides the following assessment services, all via telehealth

  • Diagnostic reports.
  • Initial assessment, diagnosis and report.
  • Permanent impairment reports.
  • Incapacity reports.

How to refer

Whether you are a veteran or a representative, our team is ready to help. Enjoy fast, friendly communication - click below to start the process today.

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Our Process

At Medilinks, we simplify the DVA mental health compensation process. Our expert team guides you from eligibility to assessment, ensuring accurate reports from experienced psychiatrists. With no out-of-pocket costs, we make it easy for veterans to get the support they deserve, all within 4 weeks of initial referral.

Step 1 Mental health claim submission
Step 2 Receive psychiatric report request
Step 3 Submit Referral to Medilinks
Step 4 Intake
Step 5 Telehealth Appointments
Step 6 Psychiatric Report generated
Step 7 Quality Assurance
Step 8 Report uploaded to DVA
Step 9 Notification
Initial liability claim for mental health condition submitted by a veteran or representative of a veteran to the Department of Veterans’ Affairs (DVA).
The DVA will request a psychiatric assessment and report so that there is adequate evidence to assess the mental health claim.
The veteran or veteran’s representative will fill out the Medilinks referral form, ensuring that the original request from the DVA is included.
The veteran will receive a phone call from the Medilinks Client Liaison team who will provide all of the necessary information, answer any questions and schedule the appointments promptly.
Medilinks' expert team will meet with the veteran via telehealth and complete a detailed assessment.
A comprehensive and detailed report will be finalised following the DVA and Royal Australian and New Zealand College of Psychiatrists’ (RANZCP) guidelines.
Our expert Quality Assurance team will review the report and ensure the highest standards of medicolegal report writing is maintained.
The finalised report and if required the Impairment Assessment will be combined and uploaded to the DVA.
Upon successful upload to the DVA, the veteran and veteran’s representative will be notified of the completion and upload.

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